Talk To Ace Hardware Survey 2024 | How To Win Gift Cards

If you’ve recently visited an Ace Hardware store and made a purchase, fill out the online customer satisfaction survey at talkto.acehardware.com to share your thoughts and suggestions. You’ll have a chance to win a $50 gift card if you do this. The ACE Hardware customer satisfaction survey, which can be found at talkto.acehardware.com, was created to get direct feedback and improve the company’s services. ACE recognizes that the customer is king, which implies that it must always listen to its customers to deliver outstanding service. The poll is open 24 hours a day, seven days a week, and anyone can participate in conveying their contentment or dissatisfaction.

Do you Know About Ace Stores?

Ace Hardware is a well-known American hardware retailer with a long history of providing high-quality products such as hardware, grills, lawn, garden, and home improvement supplies. The Ace Hardware chain has almost 5,000 locations throughout the world.

Talk To Ace Hardware Survey

Ace Hardware stands out from other hardware stores because of its emphasis on client satisfaction. The business has come a long way in satisfying consumer expectations and pleasing them with its goods and services. TalkToAce is a large poll to gather customer feedback on the chain’s products and services. Ace Hardware hopes to listen to you directly through this poll and provide great shopping experiences based on the results.

Why talk to Ace Hardware Online Satisfaction Survey?

We all want the brands we use to listen to us as customers. This is also true of Ace Hardware’s customers. You wish to tell the firm about your buying experience as a consumer. You have a lot to say. You can also have some complaints or ideas. TalkToAce.com allows you to get your voice heard.

The questions in the Ace survey are both open-ended and closed-ended. You’ll also be asked for your thoughts and ideas. It’s also an opportunity to air your grievances via the survey. The company will then utilise the information to improve its services and products, so you will notice improvements the next time you visit the store.

Talk To Ace Hardware Survey

What are the terms and conditions for participating in the Online Survey?

Take a look at the criteria and requirements for the Ace Hardware Survey, which are stated below. It would be ideal if you could meet their needs before doing the survey.

  • It’s necessary to have a purchase receipt from Ace Hardware with the survey code inscribed on it.
  • An internet-connected device, such as a PC, laptop, or smartphone, is required.
  • You must be a U.S. citizen and a resident of the District of Columbia.
  • Customers taking the survey must be at least 18 years old or older.
  • Employees, directors, and staff members, as well as their families, are not permitted to attend.
  • The gift cards cannot be exchanged for cash or any other form of payment.

What are the steps to Participate in the Online Talk To Ace Hardware Survey?

Talk To Ace Hardware Survey

Follow the steps below to complete the talk to Ace online feedback survey.

  1. Take the ACE Hardware customer satisfaction survey at Talkto.acesurvey.com to get started.
  2. Fill in the correct amount spent and the time, date, journal number, and store number on your receipt.
  3. Click the start button to get started with the survey.
  4. Now you must complete the survey by providing honest comments on your visit. Your most recent visit will be the focus of all of the questions. Give a truthful response.
  5. When prompted to enter the contest after completing the survey, click Yes and press “Next.”
  6. Now, carefully fill out your personal information and submit it.
  7. Lastly, you’ll be entered into a sweepstake to win a $50 gift card.
  8. Wait for the Sweepstakes Administrator to reveal the winners.

Talk To Ace Hardware Survey Rewards?

The TalkToAce.com survey is taken extremely seriously by Ace Hardware. The senior executives get access to and examine everything in the survey to find areas that need to be improved. Since customer perception can make or destroy a business, Ace will go to great lengths to ensure you have a better purchasing experience.

As an Ace Hardware customer, this is your best opportunity to express yourself about your purchasing experience. In exchange, you’ll be entered to win a $50 gift card.

www.Makeyourmands.co.uk | Marks And Spencer Survey – Win £50

Contact Ace Hardware

Ace Hardware’s customer service information is listed below. Aside from contact information, the page provides an overview of the hardware store’s operations and services. The following is a list of Ace Hardware customer service options. Please contact Ace Hardware customer service if you have any problems, questions, or feedback.

  • Ace Hardware HQ Address: 29891 State Highway 59Loxley, AL36551-3129
  • Ace Hardware HQ Phone No (630) 990-6600
  • Ace Hardware HQ Fax No (630) 990-6838
  • Ace Hardware Customer Support No 1-888-827-4223
  • official site of ACE Hardware Survey: talktoace.com
  • official site of ACE Hardware: acehardware.com

Final Thoughts

Due to the company’s commitment to customer satisfaction, TalkToAce allows you to get up and speak about your shopping experience at the retail chain. It also enables the organisation to enhance its products and services in response to your input. The best part about the survey is that you can enter to win a $50 gift card in a random drawing. Do you want to participate in the survey? Visit https://www.talkto.acehardware.com for more information.

I’ve compiled all information about the Ace Hardware Survey. I hope this information helped you finish the Ace Hardware Customer Satisfaction Survey. Please leave any questions or comments about the survey in the section below. Please leave a message in the box below, and I’ll get back to you as soon as possible. Thank you for visiting my blog, and stay waiting for more rewarding surveys from your favourite brands.

Reference

www.acehardware.com

86 thoughts on “Talk To Ace Hardware Survey 2024 | How To Win Gift Cards”

  1. I simply wanted to let someone know that I shopped at our local ACE Hardware Store in Raytown, MO on 6/8/22 at 12:16 noon and found Donovan, Denise, Kassie and David to be some of the nicest associates I have had the honor of dealing with. You have a wonderful and super helpful staff to put it mildly. David went out of his way to help me select the best polyurethane I could use to refinish our oak dining table. David and Denise were great about helping me with any questions I had on the flowers. Denise is always one of the best cashiers. Her friendly smile and helpfulness never goes unnoticed. Whoever hired all these great people is to be commended.

    Sincerely,
    Mrs. King

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  2. I SHOPPED AT ACE HARDWARE IN CHICO CALIFORNIA AND D’VONNA WAS THE ASSOCIATE THAT HELPED ME…..SHE WAS VERY
    KNOWLEDGEABLE, NOT IN A HURRY, AND HELPED ME FIND THE EXACT SCREWS AND BOLTS THAT I WANTED.

    SINCERELY,
    BARRY WINEROTH

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  3. Here at the Midland Texas store I was pondering about a potted plant. Not intending to purchase it on this day when, Alex questioned my hesitation and presented several ideas about why I needed to purchase the plant. Bantering back and forth, (I was enjoying his salesmanship and polite manners) I was finally ready to make the purchase. What a nice young man! Knew his department.

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  4. I had to get a new weed trimmer the one I wanted was not avaible to look at and I wanted to be sure the string fir the new one Greg was assisting me and showed me another one around the same price and even checked to be sure my string would fit. He also put it together for me he was very professional and very very courteous.

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  5. Ian was a tremendous help to me at the Ace Hardware Store in Leavenworth, Kansas. He provided excellent advice and service on the products I bought; a Craftsman lawn mower and a Stihl weed-eater. Thanks for all of your help Ian.

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  6. Thank you to Jeff and John at Ace Hardware for finding the drum sanding kit I needed for my project….I didn’t even know what I was looking for and found it. They were so helpful. I do like the new store and I’m slowly learning where everything is. Thank you

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  7. My lawn mower needed repairs and Brent (Tomah WI ACE) was very courteous in assisting me. He unfortunately had to call me multiple times to update me with additional issues, but was very upfront with the problem and the cost for repairs.

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  8. Today I had two keys made at Ace Hardware here in Topeka, but when I arrived home they were nowhere to be found. My wife and I hunted high and low to no avail, so I returned to the store thinking that I had forgotten my purchase. The cashier and stored manager hunted for the small brown bag, but it just was not around anywhere. The manager offered to make new keys for me, but I delined. The manager went with me to my car to help look for the lost bag in my car. No Luck! I was prepared to have the locks on my house changed since I didn’t know who might have the keys. The manager and cashier were so nice and helpful. They were genuinely concerned about my plight and did everything possible to help me. I will forever be grateful for the way I was treated and knew they truly cared and wanted to help any way they could. I am a senior citizen who is slowly losing my short-term memory. When I returned home and continued to look for the keys, I found them in a cupboard. I had no memory of placing them there. Kudos to these two Ace employees who demonstrated how much they were concerned about my dilemma.

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  9. I visited Madden’s Ace Hardware #3374
    The staff is awesome. We have been hit with two hurricanes .
    I appreciate the patience, professionalism and helpfulness of this team. Not to mention the coupons have helped. Thanks again. Patty

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  10. I called Ace Hardware #14252 where Donna help me with items I was looking for my dad. By the time I got to the store Donna had the items waiting for me at checkout she was a great help on the phone and in the store thank you.

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  11. I shopped at Ace Hardware on Blanding Blvd in Orange park.
    I was assisted immediately by an associate named John. His knowledge of the store and in my case,
    the hardware section was amazing.
    We had polite but short conversation about the items I needed and realized that “ Good people do exist “ thank you John for all your help. Keep on doin what your doin. Thanks.. Howard

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  12. Ace hardware is always had everything I’ve needed and their employees have been very friendly . I’d recommend these people for any of your needs.

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  13. I was unable to take the survey because it wouldn’t let me click if I had the receipt or not. But I went to the Ace Hardware Store in Raymond Washington and the customer service is ALWAYS exceptional. I have a store 4 miles closer to my home and I don’t go there because the CS at the Raymond store always helps me with my needs.

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  14. I visited the Eureka Ace Hardware. Store very clean, folks very helpful. I wanted to enter the survery but the website takes to to other links not associated with surgery. Frustrating

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  15. I love using store 17448 in Bradenton Florida. Their associate Ken treats me like gold; he is extremely knowledgeable and helpful!!!! Love that guy awesome!!!

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  16. I visited Rocky’s Ace Hardware in North Andover store # 03578. The staff was exceptional, particularly Hansel. I had many questions and also needed a BM paint mixed. I was in and out in 20 minutes! The cashier was lovey too! Forget the big box stores. I am so happy it’s in my home town😊.

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  17. I visited Lakeridge Ace Hardware in Lakewood, Colorado and two employees name Jim and Noah went the extra mile for me and spent 20 minutes taking glue off of a rubber insulattion for my patio door so I could put it back on to keep the cold air out.
    They even put a double sided tape on for me so all I had to do was peal it off and stick it on the patio door frame.
    I love this place!
    Margaret

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  18. Mike made a delivery to us today and he was great! Cheerful, helpful, and efficient. Made us even more excited to receive our new step ladder! Thank you ACE and Mike!

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  19. This morning I visited ace hardware store 5144 and I have to say Bruce and the associates working at the time will be on helpful it was having a fence installed had a sprinkler system on the fence and had to quickly get some parts so they could put the sprinkler system back together when the fence was installed and they were wonderful helping me with the clamps and various things that I needed I always go there and I must say it’s always been a great experience .Everyone is so helpful there and the store has everything that you need Deer Park Ave., Deer Park, NY

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  20. My boyfriend and yshop there all the time, and we always are welcomed,and might I add everyone always has a wonderful attitude

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  21. I stopped at Ace hardware to purchase some water softener salt. It was raining and the lady put the salt in my car without any hesitation. They are always willing to help. Greatly appreciated. Thank you.

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  22. My husband & I purchased a Weber grill & cover today and we dealt with Renee at the Ace Hardware (Morton’s) in the Port Charlotte, FL store. She was very kind, pleasant and definitely knew all about the particular grill we were purchasing. She said she also owned the same grill. She gave us a discount on the grill cover and the purchase included free delivery to our home, which just made everything even better. We would highly recommend this store and Renee!

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  23. I recently shop at Ace Hardware for spring flowers. Sonni, Ashley was very nice and friendly I love the politeness of the staff toward the customers it makes you want to come back.

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  24. the Ace in Diamond provides excellent service. In the past I have asked for help with a grill that I purchased, they sent out someone to our house to look at it. It needed propane tank. He was nice enough to go back to Ace and bring me a tank and installed it. Today, needed a water heater. It would not fit in my suv. Gary, was nice of enough to load it in his truck and deliver to my house. Sometimes the hometown feeling and customer assistance you receive is something you find in the big chain stores.

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  25. My husband and I walked into the Ace Hardware store in Thousand Oaks CA. I had previously seen a patio set that I liked and brought my husband back to see if he liked it too. We went and sat down in it and were just kind of getting the feel of it when Tony D walked over and asked if we needed help. We told him that we were interested in purchasing the set. He was very helpful with information about the availability of the set, the cost of assembly and that delivery was free because we were Ace members. He also told us that we could hold off on delivery until our patio was ready. All of this from a very friendly and patient employee that made our purchase most pleasant. We shop there often and everyone there is always cheerful and helpful.

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  26. Had a leaf blower in for repair. They repaired it and the service and employees always are friendly! The store employees are always helpful and informative!

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  27. I was in today and I needed help finding the right paint for my outdoor furniture,and Gabi came to help me and she led me in the right direction and made it really easy to ask for help from her such a kind soul ,Thanks so much Gabi!!!

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  28. Maureen, in Electrical at the West Allis, Wisconsin Ace Hardware really does an excellent job…She just helped me with a switch/outlet change out, that controls my kitchen dishwasher…Great knowledge, but most of all great customer service!!…Thank you, Maureen..

    Reply
  29. I shopped at the acehardware in highland Michigan
    John was the manager who assisted my family and I. He was very helpful by taking time out when it was closing time to figure out the correct pricing that shown differently when ringing up my item and bringing a discount down for having the issues .thank you ! I also can not get to this survey for the 50$ gift card keeps routing me back here

    Reply
  30. Store 15200 I went in to get some pea stone and was about to put the bags into my truck when a young lady named Freedom ask if I needed some help and she proceeded to help me put 15 bags of stone in my truck, I thanked her and she went to her car, I asked if she was off work, she said no going to lunch, I said sorry but she just said happy to help. Freedom was a get help and I believe a great asset to the Ace store in York, Nebraska

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  31. The Lake Forest Park Store is always a pleasant shopping trip. Someone at the front or the cashier will greet us as we arrive, and soon someone will come ask us if we need any help. We are always impressed with the helpfulness and professionalism of the people who work there.

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  32. Every single Ace employee has always been incredibly helpful and professional. I would prefer to shop at Ace than anywhere else.

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  33. What a pleasant adventure…
    I was helped by a real gentleman! At store #5 by the name of Mel a man with the heart of a Lion and the spirit of a Lamb. Full knowledge of the store and its merchandise. NO MORE, “LOWS” or “HomeDepot”, from know on!

    Reply
  34. I was in your Sturgeon Bay, Wis. store yesterday for a few small items that I needed to complete a craft project that I am working on. Jacob was able to help me find all of the items that I needed accompanied by his pleasant attitude and a genuine smile! So nice to see a local guy with a great attitude!

    Reply
  35. Not sure WHAT has happened at the Ace Hardware, 5 Mile and Merriman #18004……

    Had more than enough $$ spent to use both my $10 Rewards coupon AND my $10 off $50. Was denied one of the coupons and only given one $10 off.

    Checkout at the register made the comment: “I don’t know why, but it will only take one coupon”. Huh, last time I was there, NO ISSUE – a manager did an override and I was eligible to use both Reward and Coupon. After my transaction was completed, she continued with “I just work here for a paycheck”. NOT the best customer service in Livonia, MI today.

    Reply
  36. James at the Ace in Porter Ranch, CA, was quite helpful today when I was looking at fire extinguishers. Very friendly and knowledgeable.

    (This website won’t allow me to complete the official survey).

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  37. I was in the store 10/30/23 looking for a spray hose for my utility sink. The sales person thought he didn’t have one but checked anyway and, surprise, had one in stock. Kabelin Hardware comes thru again. I tell my wife all the time not go to the “big” stores but go to Kabelin and get good service and people who will help you.
    I admit I went to Lowes first and was searching up and down the isles for help.. Finally I called Lowes phone no. to ask for help and no one even answered the phone! That’s when I left and went to the business where people come up to you and ask if they can help you. I should have saved time and frustration and just have gone to KABELIN!

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  38. I was in the store 10/30/23 looking for a spray hose for my utility sink. The sales person at first thought he didn’t have one but checked anyway and surprise, they
    had one in stock. Kabelin hardware comes thru again. When I’m in the middle of a project and need a part to complete it, I tell my wife to just go to Kabelin where I know she’ll get people who will help her.
    I have to admit I did go to Lowes first and was searching up and down the isles for hoses and /or help. Couldn’t find anyone. F inally I thought I would call the store ‘s phone number. It rang and rang and no one even answered! That’s when I left and went to the business where people come up to you and ask if they can help you. I should have saved time and frustration and just have gone to KABELIN!

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  39. Why does the TalkTo.AceHardware.com exist but then I want to put my entry from my receipt of purchase in to win a $50 ACE Reward Gift Card?

    Reply
  40. I have always found my La Pote ace Hardware to be the best!! It’s amzing all the items they carry! Often I stop just to look at what is new. I have found many nice gifts there. I am especially glad they carry Dayspring cards and Snoopy.

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  41. This is a terribly confusing process. I would simply like to say that Shasta at ACE Hardware in Friday Harbor, WA was very helpful on 11/6/23 while looking for gutter drain replacement parts. Thank-you! We love ACE!

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  42. I shopped at Ace Hardware in Priest River Idaho yesterday. Store#12208 I took a friend so she could experience the store. Our shopping experience as always was wonderful. Great products, very clean, associates greet you when you enter the store. Associates are always so helpful and knowledgeable about their products. Also a great buyer for their gift section. We don’t have a lot of access for men’s clothing and gifts here. That is my and my friends experience at our Ace Hardware.

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  43. I was helped today at Ace on the Fax at 7100 E Colfax in Denver CO. 80220. Rylan fixed my light by putting a new bulb in, and Sloan connected us together. They were both incredibly helpful. The light is very old and getting the bulb out and a new one in was a challenge, but Rylan did it for me, and Sloan knew to connect me with him. This is a great store. Thank you so much. Leonard Martin.

    Reply
  44. Justin Texas Ace Hardware is hands down the greatest thing since the hip pocket. Miss Dawn Bean greets everyone with the warmest smile, will help you with anything and everything or summons the expert on hand to be of service. Rarely, is there an item of need not available. The entire staff here goes above and beyond normal customer service. This town would be a lesser community if Ace and the gang were not here.

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  45. I have been a loyal Ace customer for many years now, I have never been disappointed with the service I have received, always so helpful, even carry out to the truck if it is too heavy for me; prices are fair too. Thanks Ace

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  46. Aloha,
    On 11\21\23, I WENT INTO YOUR ELEELE, KAUAI, HAWAII STORE, LOOKING FOR SOME PLUMBING
    TOOLS TO BUY. THE PVC PIPE UNDER MY WASHING MACHINE SINK SPRUNG A LINK.
    GIGI CAME AND OFFERRED HER ASSISTANCE. SHE GUIDED ME TO THE RIGHT SECTION, AND WAS
    HELPFUL IN SELECTING THE APPROPRIATE TOOLS TO PURCHASE TO HELP GET THE JOB DONE.
    GIGI WAS AWESOME…HUMBLE, HELPFUL, AND OFFERRED HER EXPERTISE. SHE EVEN ASKED ANOTHER SALES PERSON HIS OPINION IF I WAS BUYING THE RIGHT PARTS FOR REPLACEMENT.
    SHE IS ONE OF THE MOST COURTEOUS SALES PERSON I HAVE MET.
    I AM 76 YEARS OLD, AND HAVE MET MANY SALES PEOPLE …..AND GIGI IS THE BEST OF THE BEST.
    SHE’S A KEEPER…..
    ALOHA!

    Reply
  47. 11/30/2023 I shopped at Ace Hdwe in Shawnee, Ks #223439 twice today. I found Pat (who showed me where the magnets were), Anita, & Bobbie S, (cashiers) all very helpful and all respectful and smiling.

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  48. I would like to add that I shop at this Ace store quit frequently and they always have the items I need. Darlene was my cashier and assisted me, she was very helpful and knowledgeable.

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  49. Potassium Chloride for “water softeners” are pretty hard to find. Luckily Ace carries the 40 lb bags. I have high blood pressure so I choose to use Potassium Chloride in my home water softener. Sodium Chloride is commonly used but Potassium Chloride is certainly better for you should you have high blood pressure issues. I’m one “happy camper”!

    Reply
  50. I’ve shopped at my local ACE hardware since it was first opened. I’m a pretty typical do-it-yourselfer, but not always knowing what I’m doing. Other than lumber supplies, I prefer to spend my money in the local community. The staff at our local ACE, Kings Highway, Port Charlotte, FL. Store # 19654, are always helpful, knowledgeable, and have wonderful personalities. The female staff are equally knowledgeable as the male staff. If any employee doesn’t have an answer to your question, they are quick to find a fellow coworker who does. Harry is a more recent addition to their staff and is just as jovial as the rest. Keep up the good work.

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  51. I was recently visited the Ace Hardware in MANTOE,NORTH CAROLINA ON 2-24-2024at 14:29 STORE #16771 was greeted by 4 of the very nicest sales employee’s , Val, Nick, Christal, Sabre. They greeted me with a hello, ask if there was anything they could help me find, and a smile. Not very often do you get that when you enter a store. When I got up to the cash register she asked Me if I found everything. Ask how my day was going as Jovial as could be. If there was something I could not find they always offer to look in their catalog and have it delivered in the next couple of days. I would much rather shop LOCAL then in the big box store, you pay more money and no services there. Father away to drive, I would rather support LOCAL.

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  52. I shop at my local Ace hardware store due to the quality of products available to the general public.
    Pricing is fair and I’m always using rewards points or monthly $5 dollars off for purchases over $25 bucks.
    I really like there Stihl selection, looking at a battery powered lawn mower.

    Reply
  53. I live out in the country and an hour from town. My husband asked me to get some items and when I arrived at ACE in Bennett CO. it was 4:59pm, literally time to close.
    I didn’t realize that they closed at 5:00pm that day. However, they were extremely nice. Patty took me around the store and assisted me in getting everything I needed and even answered my questions. She didn’t make me feel like she was pushing me out of the store. She made the experience so quick and pleasant and by 5:05 I was in my car and on my way. Thank you Patty, You didn’t know that I had driven an hour to get there. I will never forget the way that you made me feel like a person instead of a number. Ace Hardware store 10914 is my store.

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  54. Store #24. I was looking for a specific product but did not know where to look. Connie pointed the way the then helped me at the ckeckout counter. She was very helpful, friendly, and had a lot of courtesy. She has always been the most helpful employee in the store to me.

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  55. site does not work for taking survey.
    clicked on take survey and have receipt but nothing happens been 2 days now and can’t take survey to enter contest.
    this is illegal.

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  56. Tom Kuhn and Brad from Store #128 went above and beyond to help me today. Thank you so much. I give you the highest rating, which I think is 5

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  57. First time trying to sign in to “talk to ace ” survey to enter for $50 gift card. I have my receipt, card from Becky V. from store #16954. I was able to enter the first question of ” do you have your receipt? ” before I was kicked off the screen and never able to get back on. I will not try again. It left a sour taste in my mouth, and I may rethink my decision on the next time I need to go to a hardware store as to where I choose to go!

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  58. I’m a pretty typical do-it-yourselfer, but not always knowing what I’m doing. Other than lumber supplies, I prefer to spend my money in the local community. The staff are always helpful, knowledgeable, and have wonderful personalities. If any employee doesn’t have an answer to your question, they are quick to find a fellow coworker who does. A great place to shop!

    Reply
  59. Took 3 watches to my local Ace Hardware in Fruitland Park, FL. I needed to leave the watches and received a pleasant phone call 2 days later… “watches ready.” All 3 watches received new batteries and are running great. Wonderful service. Thank you Ace for continuing a long tradition that is difficult to find without an expensive jewelry store price.

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  60. our Ace Hardware is a new store and new owners, I have always had the best service and am very happy we have one again !

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  61. My favorite hardware store. there is always someone there to help me find and get what I need. Even teach me a few things about a repair I am doing.

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  62. I Love Ace Hardware-! Best customer service, attention and knowledge of their store. I go to Rick’s Ace Hardware in Town and Country MO, 63017. Not only did they help me TREMENDOUSLY with moving my business after 30 years in the original location (having all the weird stuff I needed) Bolts- brackets- a new drill- a 125 ft hose- adapters- curtain rods- thresholds- yard sticks- paint- primer- brushes- paint rollers- cleaners- shop towels- soap- etc.. They had snacks- water and soda for my helper people- and even back up “readers” when I broke mine. My usual pop in for Rick’s Ace is maintenance supplies (furnace filters- cleaning stuff- random plants or gifts too!) – but they were amazing with all the stuff I needed- and the fact there is always!! someone to help you is so cool. They come to you- you dont have to go find them like the stores I shouldnt slander. Its also clean, and the staff are good people.

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  63. Judy, the manager helped me find 2 items today. I am on a cane, and find it hard to walk. She said wait here and I’ll go and get them for you. What a friendly, wonderful and considerate employee. Wish all employees were that helpful to the disabled. Thank you Judy from Commerce City Ace on Hwy 85 in Colorado.

    Reply
  64. Customer service is the name of the game, isn’t it? I mean it’s so important to make a good impression on your customers! Today, 2 of your stellar employees were a great representation of Ace Hardware, and one of the very reasons my husband and I enjoy shopping there. Dakota actually engaged us in casual conversation AFTER we made our choices suggesting we picked some beautiful flowers and asked if we needed any further help. He walked us to another area and made several suggestions for our gardening needs. A very pleasant exchange, indeed! Thank you, Ace Hardware in Thousand Oaks, CA for hiring/training your associates so well!

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  65. We had to make a return at the Ace store in downtown Naples, Fl. Judy couldn’t have been any nicer and facilitated the return at record speed. She was a pleasure to deal with and a great representative of Ace.

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  66. I am a regular shopper at Jacobson’s Ace Hardware on Clairemont Avenue in Eau Claire Wisconsin the staff is always very courteous and informed they are a joy to interact with Kendra in particular is a great asset to that store and I’m always glad to see her and get her assistance

    Reply

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